Frequently Asked Questions
Your guide to shopping with Urbano Fashion
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a request.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart, as fit may vary between slim and regular silhouettes.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and popular digital wallets like Apple Pay and Google Pay.
Do you ship internationally?
Yes, Urbano Fashion ships to over 50 countries. Shipping costs and delivery timelines for international orders are calculated at checkout based on your location.
How should I care for my Urbano garments?
To maintain product quality, we recommend machine washing in cold water with similar colors and air drying. Specific care instructions are located on the inner label of every garment.